Returns & Exchanges
At Treehouse Toys, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and secure it to your return package.
- 3.Ship Your Items
Drop off your package at any authorized carrier location, ensuring all original tags and packaging are included inside.
- 4.Receive Your Refund
After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.