Frequently Asked Questions

Everything you need to know about shopping with Treehouse Toys.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.

Are your products ethically sourced?

Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials to ensure our fashion is as kind as it is stylish.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.